Financial Aid
Financial Aid (sometimes called scholarships) lets families request help covering the cost of an event, with admin approval.
Enabling Financial Aid
Financial Aid is a per-event feature.
- Open the event in Settings → Events.
- Toggle Financial Aid on under Features.
- Save.
A "Financial Aid" sidebar item appears in Sign Ups for any workspace with at least one event using it.
How families apply
When Financial Aid is enabled on an event:
- Families see an option during registration to apply for aid.
- They can register first and apply afterward, or both at once.
- The application form asks about household situation and the amount requested. (You can customize the questions in Financial Aid settings.)
Reviewing applications
Go to Sign Ups → Financial Aid. You'll see a list of applications across all events that have aid enabled.
Each application shows:
- The applicant family
- The event they're applying for
- Amount requested
- Their answers to the application form
- Status (Pending, Approved, Denied)
:::note Screenshot needed
financial-aid-list.png: the Financial Aid page with several pending and approved applications.
:::
Click into an application to:
- Approve in full, partial, or deny
- Add internal notes
- Set the approved amount, which automatically credits the registrant's balance
:::note Screenshot needed
financial-aid-review.png: the application detail view with approve / partial / deny controls.
:::
How approvals affect balances
When you approve aid, the approved amount becomes a credit on the registrant's account. The remaining balance is what the family still owes. They'll see this on their Family Portal.
If you change or revoke an approval later, the credit updates accordingly.
Settings
Under Settings → Financial Aid you can:
- Customize the application form questions
- Set a default per-registrant cap
- Enable or disable email notifications when applications are submitted